Touchstone can increase your revenue by effectively closing sales through our competent inbound/outbound telemarketing services and creating leads and customer experiences that build your business.
Touchstone Communications was founded by highly successful mortgage professionals who built a $32 billion mortgage portfolio. Our agents are highly trained in the mortgage industry, providing clients with a talent pool at a fraction of the cost of in-house resources. We understand credit, LTV, equity, cash-out calculations, and rate/term refinance requirements. Lead gen, processing, loan origination/CRM integration; no call center provides better mortgage service levels than us.
With 10+ years of experience, Touchstone provides in-depth expertise in the automotive industry. We are the backbone of Automotive Call Analytics leader CallRevu, helping dealerships improve their call-to-appointment and call-to-sale conversion rates. Touchstone builds automotive databases to help industry leaders market their products and services to the automotive industry.
We have years of experience delivering modern and high-quality customer service in the solar industry. From live-transfer appointment setting leads to customer services, landing pages, and 24/7 customer support, Touchstone helps solar companies cost-effectively run their business. We provide the solar industry with robust backing through a multi-channel contact center and well-trained professionals with the process efficiencies of the latest call center technology.
Touchstone generates all types of insurance leads. For 5+ years, we have provided insurance companies with improved marketing and customer service to ensure optimum lead conversion. Our customer service levels encompass multi-channel, 24/7 service coverage. Leading companies offering insurance products trust Touchstone to represent their brand using our outstanding inbound and outbound on-demand contact center services.
Touchstone serves the healthcare industry in various ways, including highly-qualified customer support, medical transcriptions, and lead generation. We offer omnichannel solutions with our healthcare call center services and leverage our agents with specialized training. We always ensure your clients get the best customer care journey.