Inbound Services

Touchstone’s Inbound Call Center services primarily focus on maximizing business and profits for our customers.

Services we offer

Inbound call center solutions are at the center of customer experience. Touchstone provides inbound call center services designed to solve problems and give your customers complete satisfaction. Let us handle your inbound call center requirements 24/7, enabling companies to focus on business growth and plan while taking care of day-to-day customer support. At Touchstone, our skilled and result-oriented inbound customer service call center offers comprehensive inbound call center services such as Toll-Free customer service, 24/7 Helpdesk, Emergency Response, Direct Response Services, Appointment Scheduling, Telephone Answering, and Web Receptionist Services.

Customer Service

Our customer services offer a one-stop destination to help your customers with any product or service-related issues. After your work hours, we can provide 24/7 support on weekdays and even holidays ensuring that you can satisfy all your customers in a timely and professional manner.

Phone Answering Services

Touchstone is a pioneer in answering services and known for its reliable service. We believe that it is more useful to have a person taking the call instead of a machine, adding a personal touch and providing a reliable resolution response.

Technical Support

We offer your customers exceptional technical call center services. You can get comprehensive and in-depth tech support to resolve any IT-related issue. Our representatives will provide 24/7 helpdesk resources to fulfill all that your company requires.

Order Management

Transforming leads into sales and sales into up-selling and cross-selling is our goal. We acquire a thorough understanding of your products and ensure that your clients get complete satisfaction. We always stay up-to-date with the latest features of your products and help increase customer outreach.

Get Started with Touchstone