We’re the voice behind some of the largest companies around the globe. Our team is experienced in successfully managing call center programs for small and medium businesses and has consistently delivered results that exceed targets.
Our Mission
To help reduce cost and deliver excellent customer experience to drive growth for client partners.
Our Philosophy
Our philosophy is built around core values that put the customer at the center of every action, a commitment to listen, learn, and work hard to exceed customer expectations. At Touchstone, you will find an exceptional combination of talent, training, and technology ready to serve you.
Our Management Team
Our management team has the deep industry expertise and the technical and functional knowledge required to run customer-centered operations for growing U.S. companies.
Yousaf H Eashai
Chief Executive Officer
Mike Meyer
Chief Marketing Officer
Muhammad Ahsan
Chief Financial Officer
Lori Reyome
VP Customer Success
Ghulam Rabbani
Director HR and Compliance
Muhammad Faisal
Director Training
Shagy Abdullah
Director Operations
Abbas Mohiuddin
Director QA & Client Acquisition
Zeeshan Siddiqui
Director IT & Development
Waqas Ahmed
Director Operations
Hasham Hashim
Director Operations
Our History
Touchstone Communications was founded in 2002 to serve growing U.S. companies. Before Touchstone, our founders had built a $32 billion mortgage portfolio at Associates First Capital and dominated the co-branded credit card market sectors.
Touchstone provides superior customer experience through the recruitment of better talent, better training, and better technology. Today, Touchstone serves industry leaders in the mortgage, automotive, healthcare, solar, and insurance industry.
