Delivering exceptional customer experiences cost-effectively

We’re the voice behind some of the largest companies around the globe. Our team is experienced in successfully managing call center programs for small and medium businesses and has consistently delivered results that exceed targets. 

Our Mission

To help reduce cost and deliver excellent customer experience to drive growth for client partners.

Our Philosophy

Our philosophy is built around core values that put the customer at the center of every action, a commitment to listen, learn, and work hard to exceed customer expectations. At Touchstone, you will find an exceptional combination of talent, training, and technology ready to serve you.

Our Management Team

Our management team has the deep industry expertise and the technical and functional knowledge required to run customer-centered operations for growing U.S. companies.

Yousaf H Eashai

Chief Executive Officer

Mike Meyer

Chief Marketing Officer

Muhammad Ahsan

Chief Financial Officer

Lori Reyome

VP Customer Success

Ghulam Rabbani

Director HR and Compliance

Muhammad Faisal

Director Training

Shagy Abdullah

Director Operations

Abbas Mohiuddin

Director QA & Client Acquisition

Zeeshan Siddiqui

Director IT & Development

Waqas Ahmed

Director Operations​

Hasham Hashim

Director Operations

Our History

Touchstone Communications was founded in 2002 to serve growing U.S. companies. Before Touchstone, our founders had built a $32 billion mortgage portfolio at Associates First Capital and dominated the co-branded credit card market sectors.

Touchstone provides superior customer experience through the recruitment of better talent, better training, and better technology. Today, Touchstone serves industry leaders in the mortgage, automotive, healthcare, solar, and insurance industry.

Tom Slone