We have a vast array of outsourcing solutions and services. We aim to provide our clients with access to a highly specialized data-driven call center, industry expertise, quality, and productivity.
With our operational excellence, the right technology, and people, we simplify complex end-to-end data-driven call center services while maintaining efficiency and productivity with measurable results.
With our operational excellence, the right technology, and people, we simplify complex end-to-end data-driven call center services, while maintaining efficiency and productivity with measurable results. Our goal is to make your business a remarkable success. Our teams of passionate and creative professionals can translate your thoughts into smart and innovative solutions.
Our highly-trained, bright, and intelligent professionals answer your calls 24/7. We will cater to all your support needs and even overflow calls. With us, you always enjoy visibility and straightforward pricing. We are available after hours, weekends, and holidays.
Being an industry-leading sales call center, Touchstone provides specialized outbound programs that focus on live transfers of exclusive leads, sales, sales qualification, lead warm-up, retention programs, surveys, product promotions, and customer-care outreach.
Nothing beats the personalization we offer; we combine the best technology and human interaction to provide superior customer experiences. Our multi-channel solution offers highly trained e-mail management teams, SMS services, web and chat support, and many more.
We present our clients with high-quality end-to-end data analytics on the performance of different functions about their campaign in the Automotive and Mortgage industry. We help you convert your valuable customer, sales, and market data into data-driven business insights.
Touchstone Communications helps clients manage their data through AI-powered analytics. We generate process innovations with critical data collection, improve delivery time by surveying the calls, and increase revenue through data-based call routing.
Touchstone is a recognized leader in the call center outsourcing/insourcing industry.
Bringing you the best data-driven services for customer-centric solutions!
We will help you in generating better leads that produce results for your mortgage business. Exclusive, qualified, and delivered with live transfers. Touchstone delivers leads that turn into funded loans.
Offering online chat and click-to-call access to knowledgeable service and sales staff can help engage consumers, helping them to choose their dream car! Touchstone has ten years of automotive call analytics experience.
We have perfected the strengths to be the most experienced solar call center services provider! We specialize in getting appointments with your potential customers in the solar industry.
Touchstone knows how valuable is it to generate high-quality Insurance leads to agents in real-time. We do it with care and precision to help you with your business growth.
Touchstone serves the healthcare industry in a myriad of ways, including customer support, transcriptions, and lead generation.
Touchstone enjoys high customer retention rates (above 90%) because of 99.9% uptime, superior service quality, and an overall reduction in operational costs ranging from 30% to 70%.
I have worked with Touchstone for the last 9 months. After assessing their initial performance, I expanded our utilization of their capabilities. I have found Touchstone to be professional, responsive and highly adaptable. They have provided me with thorough reporting on their activities and require very little oversight once the direction is established.
Vice President of Sales
The team at Touchstone works diligently to make sure our needs are taken care of. They have a stellar performance on calls and getting leads interested, and these leads come to us quite happy and eager to learn more. Their team makes our job much easier as we work together to learn and implement new internal processes. They've never shorted out on their promise and always deliver. Our company relies on this team and we would recommend them to anyone looking for quality leads, great service, and great reliability.
Marketing/Sales Manager
Working with Touchstone has been an amazing experience. They maintained an amazing cost and had lead to lock conversations in the 6-7% range. Great team to work with, and we give them five stars for excellent vendor service!
Sr. Principal Marketing
Our team has been working with Touchstone for over two years now. During that time I have experienced great communication, a staff eager to assist and deliver results along with a fantastic ROI. I would recommend Touchstone to anyone and everyone.
LPO Manager
Touchstone skillfully utilizes and integrates with some of the best technology partners.
Interested in our services? Get in touch with Touchstone, and we will make sure that you get the best customer service. Feel free to ping us to ask a question or leave a comment!
Contact No: 817-900-8030
Email: info@touchstonebpo.com